A UXer with an MBA, because UX is serious business
Hi, I’m Michelle! I’m a UXer with extensive experience designing and building digital products and services. I am obsessed with THINKING before DOING and believe that good UX is good business.
My super powers?
FEATURED project - Gen AI
Expert Review; Client Ideation + Roadmap Workshop
I improved the UI and overall user experience of an AI chatbot for a large energy company.
featured project - Healthcare
Product Owner; UX Research; UI Design; Vendor Integration Strategy
I completely redesigned the Everyday Well Patient Portal’s ‘Find a Doctor’ feature to make it easier for patients to search for suitable providers that meet their needs.
featured project - finance
Project Lead, UX Analysis & Design, UI Design, Design System, & User Testing
As the lead for the redesign for the the Invesco US website, I started with a competive analysis, usability testing, and a brand new design system and visual language.
Award-winning project - egov
UX Analysis & Design, Content Strategy, Information Architecture, UI Design, HTML & CSS, SharePoint Branding & Implementation
The Mississippi Secretary of State Redesign project was a largscale reimagining of what a state agency website could be. I created a new site in Sharepoint that was extremely responsive and easy for the agency to keep up to date.
I was on Debbie Levitt's YouTube channe!
Jeremy Miller and I were guests recently and we talked about working in UX as leaders and strategists.
New Post: You Don't Own the User Experience
Facilitation and collaboration are the key to embracing different viewpoints and contributions to create the best possible user experience.
Learning everything I can about GenAI
Been taking courses and making lots of weird images with GenAI tools. Currently creating a series of AI tool task comparisons to see which tool does what best.
Creating a new course on UI design
Designing a new course for the HCID Masters program at Harrisburg University on user interace design for web and mobile.
POST: Enough with the High-Fidelity Mockups
My latest LinkedIn post about THINKING (discovery, research, ideating) before DOING (UI production).
PODCAST: UX EQ Red Flags
I was invited to talk about UX EQ Red Flags on Darren Hood's podcast The World of UX.
POST: What Is UX?
Check out this post from LinkedIn on what UX is, its value and why it matters, along with some slides I created.
POST: UX Is Not Easy
My LinkedIn post that got quite a reaction from the community, about how UX is a complex field that requires years to master.